Money Back Guarantee + Free Returns
We want you to love your new tools and know that it can be a bit awkward buying a tool online, without holding it in your own hands.
We offer a 30 day money back guarantee on all unused tools.
Return shipping on unused tools is free.
If the tool is not what you expected, send an email to thetoolmerchants@gmail.com requesting a return, and we will email you a return label.
You’ll receive a full refund or store credit, your choice.
If you use the tool and find it’s not working for you, please give us a call or write an email with the trouble.
Sometimes adjusting either the tool or your technique can solve the problem.
If not, we can take the tool back with a 10% restocking fee. Shipping in this case would be your responsibility.