Returns

Money Back Guarantee + Free Returns

We want you to love your new tools  and know that it can be a bit awkward buying a tool online, without holding it in your own hands.

We offer a 30 day money back guarantee on all unused tools.

Return shipping on unused tools is free.

If the tool is not what you expected, send an email to thetoolmerchants@gmail.com requesting a return, and we will email you a return label.

You’ll receive a full refund or store credit, your choice.


If you use the tool and find it’s not working for you, please give us a call or write an email with the trouble.

Sometimes adjusting either the tool or your technique can solve the problem.

If not, we can take the tool back with a 10% restocking fee. Shipping in this case would be your responsibility.